Where does Saint Jack ship to?
We currently ship to every corner of Australia (we're working on shipping it to further corners of the universe as we speak).
How much does shipping cost?
Girl, shipping is FREE! Save that money to buy more donuts and lip balm.
How long will it take for my order to ship?
We pinky promise to process and dispatch all orders in 1-2 business days.
Because our product is a little bit bougie (and a lot flammable), it refuses to fly economy and must be carried by a road courier. If you live in a busy city, we expect your order to take around 2-5 days to get to you. If you live in a more rural or regional area, it might take up to a week.
Due to COVID-19, there may be some delays with your order - but you know the drill with that.
Can I track my order?
Ah, YES because we too longingly wait by the window after making an online order! Once your order has been dispatched, you'll get an email with the tracking number and you can watch your baby every step of the way.
Can I cancel my order?
If you want to change or cancel your order, email email@example.com with your order details ASAP. We will try to help but if your order has already been shipped, we unfortunately can't make changes or cancel.
Can I get a refund?
We are so confident that you'll love your order (and that Ross & Rachel *were* on a break) that we offer a 100 Day Risk Free Trial. If for whatever reason you're not enjoying your Saint Jack, please email us at firstname.lastname@example.org with your order number and we will get you that cash back.
Got another question?
So you didn't find what you were looking for? Don't worry. Send us an email and we'll sort it out!