Shipping policy

Where does Saint Jack ship to?

 

At this stage, Saint Jack is only available within Australia. We’ll keep hustling until we can get to our international friends, we promise!

 

How much does shipping cost?

 

Shipping costs will be calculated at check out. Some rural and regional areas may expect to pay more in shipping as these areas are harder for our road network to access.

 

How long will it take for my order to ship?

 

We process and dispatch all orders in 1-2 business days, hustling Monday – Friday.

 

Within metropolitan areas, we expect your order to arrive 2-5 days after dispatch. For rural and regional areas, your order may take up to 7 days to arrive after it has been dispatched. Due to COVID-19 and subsequent delays with logistics, your order may take a little longer to get to you than usual.

 

How will be order my shipped?

 

Saint Jack has partnered with Couriers Please and Sendle to deliver your order.

 

Can I track my order?

 

You betcha. Once your order has been dispatched, you’ll get an email with all the details, so you can track your order to your doorstep.

 

Can I cancel my order?

 

Sorry, but once your order is placed, we’re unable to cancel or make changes to it, with exception of address corrections where possible.

 

If you’re unsure about your order or our products, please feel free to get in touch here – we’d love to chat! Seriously, no question is too big or too small.